The
Dell Parts Centre can offer part replacement
and onsite and workshop repair services,
but sometimes we are asked if we can
just simply exchange the entire faulty
equipment for a fully tested working
item.
The
answer is yes we can, and it works
on a very simple process. You tell
us the Dell Workstation or Laptop
you require, and if it is available
from stock or a close alternative
we will offer you a price to purchase
the item.
If
you place an order with the Dell Parts
exchange service we will take payment
and send the equipment to you usually
within 7-10 days, and we will require
the faulty equipment to be sent to
us within 14-days of receipt of the
replacement equipment.
Why
use the exchange service?
By
sending us the faulty equipment you
reduce the cost of replacement equipment
as you will be offered potentially
as much as 20% price reduction on
the equipment. You also guarantee
that faulty equipment does not enter
land fill, and you remove the need
of expensive disposal costs and employing
a certified waste disposal agent to
remove the equipment. Also as the
Dell Parts Centre can utilise the
parts and repair most mainstream Dell
equipment it will mean that 95% of
the returned equipment will be re-used.
If
you would like to discuss exchanging
your equipment, please use the form
below to discuss further, supplying
as much information as possible about
the existing equipment that you would
like exchanges for.
The
Dell Brokerage Team aims to respond
to all messages within 4-hours.
EXCHANGE
REQUEST FORM
